Contact Banggood Customer Service
Banggood Phone Numbers and Emails
Customer Service Number:
-
(202) 738-1179USA
Customer Service:
-
(323) 570-0368USA
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+86 208 601 4033
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+861 562 625 4811
Banggood Emails:
Contact Information
Banggood Website:
Banggood Help Center:
Corporate Office Address:
Other Info (opening hours):
Banggood Technology Co., Ltd.
Room 38, 11/F, Mecco Industrial Building
53–55 Au Pui Wan Street
Sha Tin
New Territories
Hong Kong
How Good is Banggood's Customer Service?
Summary of Banggood Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Banggood?
Shipping and Delivery Question:
- “Missing items”
- “Missing delivery”
- “Delivery issue”
Product/ Service Question:
- “Order I received does not work”
- “Damaged product”
- “Product not delivered yet”
Request for Information Question:
- “Question about order”
- “Checking order”
- “Ask about drop shipping”
Return/ Replace Question:
- “Return”
- “To return my order”
- “Return and problems”
Payments and Charges Question:
- “Trying to place an order with small payments for a pink limited edition electric bikes”
- “I was wanting to place an order but my mailing address is different from my billing address”
- “I cant find my order but i got charged”
Activation/ Cancellation Question:
- “Cancel order”
- “Trying to cancel order”
- “I need to cancel an order”
Refund Question:
- “Bang good expedited refund quickly after being contacted”
- “REFUND”
- “Want a refund”
Account Question:
- “Account change”
- “Cannot login”
- “Someone has stolen my acct. info and is making fradulent charges with some kind of auto payment agreement with you. It needs to stop.”
Staff Question:
- “Service après-vente”
- “Horrible service destroyed car”
- “Bad customer service”
Cards Question:
- “Stolen card used to order from banggood”
- “My card keeps getting declined”
- “It say cards declined to”
Website/ Application Question:
- “Web site listing”
- “Locked out of website.”
- “Accidentily hit wrong button”
Other Question:
- “Order wasn't correct.”
- “After sale”
- “Issue with an order”
About
,
Banggood is a firm that focuses on IT research and development projects. The company was established back in 2006. Banggood collaborates with a number of ecommerce players offering a broad range of products. Nowadays, Banggood is an online superstore that has operating offices in 4 branch offices across China and Hong Kong. Banggood has a large inventory showcasing more than 7000 SKUs offering free or low cost purchase delivery to hundreds and thousands of customers around the world. The store’s department includes electronics, Apple accessories, clothing, hobbies, and lighting etc. Banggood has several methods of payment ranging from Visa to Kiwi etc.
Banggood is ranked 138 out of 691 in Auctions and Marketplaces category
Asia, Other, USA, Europe, Australia, Worldwide
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